Privacy Policy

Introduction

This Privacy Policy describes how GoDetailX ("we," "us," or "our") collects, uses, and protects information from customers and website visitors in San Francisco and surrounding areas.

Information We Collect

We may collect the following information when you interact with us:

• Contact details you provide (name, phone number, email address)
• Vehicle details (year, make, model, condition notes)
• Service location and appointment details
• Payment information processed by our payment processor
• Basic usage information from our website (pages visited, device type)

How We Use Your Information

• To schedule, confirm, and provide detailing services
• To send appointment reminders and service updates
• To respond to quote requests and customer support inquiries
• To send marketing or promotional messages only where you have opted in
• To improve our website and services

SMS & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of SMS at any time by replying STOP. Reply HELP for help. Message and data rates may apply. Message frequency varies. See our Terms of Service for full SMS program terms.

How We Share Information

We do not sell your personal information. We only share information as follows:

• Service providers: vendors who help us operate our business (scheduling software, payment processor, hosting, customer support). These vendors are only permitted to use your information to perform services for us.
• Legal requirements: when required by law, subpoena, or to protect the rights and safety of GoDetailX, our customers, or the public.

We do not share, sell, rent, or trade your personal information with third parties or affiliates for their own marketing or promotional purposes.

Data Retention

We retain your personal information only for as long as is necessary for the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period, except when used to strengthen the security of our service or when we are legally required to retain it longer.

Your Choices

• Opt out of SMS at any time by replying STOP to any message.
• Unsubscribe from marketing emails using the link in the email footer.
• Request access to, correction of, or deletion of your personal information by contacting us at support@godetailx.com.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we take commercially reasonable steps to protect your data.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Please check back periodically.

Contact Us

Questions about this Privacy Policy? Contact us at support@godetailx.com or (866) 665-5242.